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New Participant
January 5, 2026
Question

Pairing wont work on my quest 2

I recently performed a factory reset on my Quest 2, and now I can’t pair it with the Meta Quest app at all. The headset turns on fine, but when I try to connect it, the app keeps showing “reconnecting” or “unable to connect”, and it never asks for a pairing code.

 

I’ve tried:

 

  • Restarting both the headset and my phone
  • Clearing the Meta Quest app cache / reinstalling the app
  • Forgetting the device in Bluetooth and the app
  • Turning Wi-Fi on/off on the headset
  • Using Airplane Mode and just Bluetooth

 

 

Nothing works — it just keeps failing to connect. I’ve searched online and tried all the common fixes, but I still can’t get past the reconnect loop.

 

Has anyone else experienced this, or does anyone have a working solution for a Quest 2 that won’t pair after a factory reset? Any help would be much appreciated!

 

Thanks in advance.

    2 replies

    steve40
    Honored Contributor
    January 5, 2026

    Try this, maybe.

    Choleni
    Honored Contributor
    January 5, 2026

    Hi eshraf.al​ 🙂

    Have you tried this too?

    https://www.reddit.com/r/OculusQuest/comments/1jiiw6h/for_those_who_are_stuck_with_pairing_quest_23_to/

    In that thread is also a post about issues when running multiple frequencies on wifi.

    The Quest 2 randomly connects to one of it..... which isn't necessarily the one that the phone use and due to that they can't connect.