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Pounds12292023
New Participant
October 18, 2025
Question

Quest 2 headset suddenly does not appear in file explorer

earlier this week (October 18, 2025), my quest 2 headset has stopped appearing in file explorer and I cannot access it to get my photos, videos, or add mods to games. All other guides for fixing this issue are at least 3 years old and do not work as of 2025.

3 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
October 18, 2025

Hi there,

 

Thank you for bringing this issue to our attention. We get that you've been trying to fix issues with your Quest 2 not showing up in File Explorer. 

 

For this, we would suggest you to allow file access from within the headset. First, put on the headset, go to Settings > System > Developer, and ensure "USB Connection Dialog" is enabled. Then, disconnect and reconnect the USB cable to trigger the "Allow connected device to access files" prompt and select Allow. 

 

If this doesn't help to resolve the issue, we would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. 

 

Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

 

Thanks!

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KayhoticGames
New Participant
March 16, 2026

is this a joke or something? "USB Connection Dialog" hasn't existed for a while. what are we supposed to do? because that setting IS NOT in my developer tab 

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