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ThePooterCoot
New Participant
December 18, 2025
Question

Quest 3s not being linked to meta account.

Any way to get the website to recognize that im using the same account on the device? Just wanna be able to get the game from the bundle i bought. and the fact there is not a single support option for an actual person is diabolical.

2 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
December 18, 2025

Hello there, thank you for posting on our forums. 

 

We understand you are having some issues getting the game from your purchase bundle. We would recommend contacting out support team via the steps below. They will be able to get some further information from you and assist you in redeeming your game.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

 

Next, click "Send a Message" to privately message us!

 

Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    December 19, 2025

    Hi there just checking in to see if you still need any assistance?

     

    If you do, please don't hesitate to get in touch!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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