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Louv1965
New Participant
August 22, 2025
Question

Quest 3s out of commision

So I turned off my Meta Quest headset after all the controller issues. Decided to turn it back on again, did a factory reset. This time it didn't detect either controller. Powered it back off and boxed it up. Next destination. garbage can. My Oculus 2 works with no issues.. SMFH!! 

    2 replies

    Maccyb123
    Honored Contributor
    August 23, 2025

    If it's a 3s why would you put it in the garbage can ? It should be still under warranty.

    Maccyb
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    August 26, 2025

    Hi there,

     

    Thanks for posting into our forum. We see you're having some problems with your Quest 3S controllers no longer pairing with our device after a factory reset, and we'd like to look into this as well! Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Thanks!

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