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New Participant
October 11, 2025
Question

screen or menu won’t upload ?

Hi. When I put my oculus on and hit the menu button the screen won’t bring anything up. All it shows is the room. What do I need to do ? 

3 replies

Choleni
Honored Contributor
October 11, 2025

Hi Shadow_873​ 🙂

Maybe restarting the headset can help. Have you tried that?

I guess , you got an update.

 

MetaStoreHelp
Community Manager
October 11, 2025

Hi there Shadow_873,

 

We noticed your post, and it looks like you aren't able to see the menus, we would be more than happy to lend a hand!

 

It is possible that your device is having network issues, if restarting your headset doesn't resolve the problem we suggest trying out the RouteThis Helps app.

 

This tool will scan your network for any potential issues and provide troubleshooting based on the results.

 

If you continue to have the same problem, please send us a private message so we can investigate further!

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
MetaStoreHelp
Community Manager
October 12, 2025

Hi again,

 

We just wanted to check in to see if you were able to get your menus back up and running?

 

If not please don't hesitate to get back in touch!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!