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New Participant
October 23, 2026
Question

Trying to use Oculus headset after several years

I have an Oculus VR headset that I am trying to use for the first time after a break of several years and am having trouble getting connected. I think. I was able to charge it and get it connected to my home wifi and did get into a game briefly, but now I am in a loop where it wants me to sign in to my account. My phone number and email are still recognized and I am getting texts and messages from Meta related to me trying to update my password. But like I said, it is a loop. I reset the PW and then try to sign in and it says my email/password combination is invalid. I will try again tomorrow.

    1 reply

    Maccyb123
    Honored Contributor
    October 23, 2026

    Here is an email link to a human support person at Meta you can talk to.. They usually respond quickly. 

    Good luck and hope you get out of the loop!

    support@store.metamail.com

     

    Maccyb