Skip to main content
New Participant
December 27, 2025
Question

Unable to connect New account to Quest 2 due to original admin access account being lost

Im trying to get my moms old quest 2 to connect to a new Facebook account. I have signed in on mine as it was already on the device but the original admin account was lost.  

    1 reply

    Choleni
    Honored Contributor
    December 27, 2025

    Hi doofloafknuckle​ πŸ™‚

    You need to factory reset the Quest in order to make another account the admin.

    How to factory reset your Meta Quest

    It will erease all data and games from the old admin account from the headset and the Quest can be set up with another account, e.g. yours.

    One thing.....it's not necessary to connect a Meta account to a Facebook account, and in my opinion it's better to let them seperated..... but that's up to you. πŸ˜‰