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davidjcoxJHU
New Participant
August 19, 2018

adb usb --> error: device not found

I have installed all the necessary drivers. However, when I attach my Oculus Go to my PC I get the message "error: device not found" Does anyone know why this might be happening?

Relatedly, I accidentally clicked to not allow permissions to files when I originally launched the Go. But, I don't know how to change those settings. Does anyone know how to change this?

Thanks for any help!

    1 reply

    mousebear
    mousebear
    Honored Contributor
    August 21, 2018
    @davidjcoxJHU

    Hello, and welcome to the Oculus Developer Forums!

    You may want to start completely fresh with all your devices (PC/phone/device): 
    1. Factory reset your Oculus Go unit 
    2. Uninstall the companion app from your phone 
    3. Uninstall all devices related to the Oculus Go (ADB drivers) - you may want to utilize third-party solutions to help with this (USBDeview is a popular option). 

    Then, start the process all over from the beginning. 

    Prior to plugging in your device into the PC, install the ADB drivers (https://developer.oculus.com/downloads/package/oculus-go-adb-drivers/), and then enable Developer Mode in the companion app. 
    If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
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