New Participant

Cannot add test users

3 replies
1539 views

Hello,
I am experiencing blocking problems with the test process.
I cannot seem to be able to create test users at all. I also tried adding my own account.
I always receive the following message: "Sorry, we couldn't locate the user that you were looking for."

Conversely, the page accepts IDs that are not emails (such as "aaa"). I can see those fake users in the list, but obviously I have no way of using them.

Please help.

B

bchaps

New Participant

Hello Oculus community,

I Up this topic.

I always added users by ID, it was working fine, UNTIL NOW.

To add a new user to a test project, i quote :

"As of 14 mars 2017, all users
must be added by email address instead of username."

Ok, so i start adding 2 users by email adress:
xxx.fr@gmail.com
xxx.it@gmail.com

with
xxx the name of my test account. the first account is correctly added,
BUT the second one (with ".it" ) give me the same exact error as the
previous Post :

"Sorry, we couldn't locate the user that you
were looking for."

Is there any explaination ?

Thank you

K

ki7a

Up and Coming

Same Issue here. I can't add test users and I'm getting the same message. Any solution?

C

ClintonReddie

New Participant

EDIT: this was probably user error, so nevermind. Feel free to delete this comment.