Skip to main content
Up and Coming
August 30, 2015

DK2 not recognized and Demo Scene not working with 0.7

After upgrading to the 0.7 runtime I'm experiencing the following behavior:
- Boot into windows
- Open Oculus Config Utility, observe that the Rift is not detected
- Reboot, but Rift is still not detected
- Remove Rift USB and reinsert. Rift is detected
- Start Demo Scene
- The Demo Scene Mirror window appears blank (grey) on the monitor.
- The Rift LED is orange and no image appears on the Rift screen.

Debug Log:

{
"Time": "2015-08-30_10:27:36",
"SDK Version": "0.7.0.0",
"Service Protocol": {
"Major": 1,
"Minor": 7,
"Patch": 0
},
"RemoteProtocolVersion": {
"Major": 1,
"Minor": 7,
"Patch": 0
},
"Service Running Time": {
"Hours": 0,
"Minutes": 3,
"Seconds": 9
},
"System Specifications": {
"Operating System": "Microsoft Windows 7 Home Premium ",
"Processor": "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz",
"Graphics Adapters": [{
"Name": "NVIDIA GeForce GTX 570",
"Video Controller RAM (MB)": 1280,
"Driver Version": "10.18.13.5560",
"Video Mode": "1920 x 1080 x 4294967296 colors"
}],
"Total RAM (GB)": 16,
"USB Tree": [{
"name": "ASMedia XHCI Controller",
"deviceid": "PCI\\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\\4&3927C719&0&00E7",
"caption": "ASMedia XHCI Controller",
"manufacturer": "ASMedia Technology Inc",
"Devices": [{
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Root Hub"
}, {
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Composite Device"
}, {
"manufacturer": "Oculus VR",
"name": "Oculus DK2 Tracker"
}, {
"manufacturer": "(Generic USB Hub)",
"name": "Generic USB Hub"
}, {
"manufacturer": "(Standard system devices)",
"name": "USB Input Device"
}, {
"manufacturer": "(Standard system devices)",
"name": "HID-compliant device"
}]
}, {
"name": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26",
"deviceid": "PCI\\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\\3&11583659&0&E8",
"caption": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26",
"manufacturer": "Intel",
"Devices": [{
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Root Hub"
}, {
"manufacturer": "(Generic USB Hub)",
"name": "Generic USB Hub"
}]
}, {
"name": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D",
"deviceid": "PCI\\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\\3&11583659&0&D0",
"caption": "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D",
"manufacturer": "Intel",
"Devices": [{
"manufacturer": "(Standard USB Host Controller)",
"name": "USB Root Hub"
}, {
"manufacturer": "(Generic USB Hub)",
"name": "Generic USB Hub"
}]
}, {
"name": "Intel(R) USB 3.0 eXtensible Host Controller",
"deviceid": "PCI\\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\\3&11583659&0&A0",
"caption": "Intel(R) USB 3.0 eXtensible Host Controller",
"manufacturer": "Intel(R) Corporation",
"Devices": [{
"manufacturer": "Intel(R) Corporation",
"name": "Intel(R) USB 3.0 Root Hub"
}, {
"manufacturer": "(Standard system devices)",
"name": "USB Input Device"
}, {
"manufacturer": "Microsoft",
"name": "HID-compliant mouse"
}]
}]
},
"Drivers": [{
"Path": "\\system32\\OVRDisplay64.dll",
"Version": "1.2.7.0"
}, {
"Path": "\\system32\\OVRDisplayRT64.dll",
"Version": "1.2.7.0"
}, {
"Path": "\\syswow64\\OVRDisplay32.dll",
"Version": "1.2.7.0"
}, {
"Path": "\\syswow64\\OVRDisplayRT32.dll",
"Version": "1.2.7.0"
}, {
"Path": "\\system32\\drivers\\RiftEnabler.sys",
"Version": "1.2.7.0"
}, {
"Path": "\\system32\\OVRDisplay32.dll",
"Version": "C:\\Windows\\system32\\OVRDisplay32.dll not found"
}, {
"Path": "\\system32\\OVRDisplayRT32.dll",
"Version": "C:\\Windows\\system32\\OVRDisplayRT32.dll not found"
}, {
"Path": "\\system32\\drivers\\OCUSBVID.sys",
"Version": "1.0.11.0"
}],
"Video Device Tree": [{
"Name": "NVIDIA GeForce GTX 570",
"VRAM (MB)": 1233,
"Monitors": [{
"Name": "\\\\.\\DISPLAY1",
"Width": 1920,
"Height": 1080,
"Refresh Rate": 60
}]
}],
"Devices": [{
"Product ID": 33,
"Product Name": "Oculus Rift DK2",
"Manufacturer": "Oculus VR",
"Serial Number": "202EW30ETJGR",
"Vendor ID": 10291,
"EDID Serial": "MSCEM6R6K9DAK",
"Firmware": {
"Major": 2,
"Minor": 12
},
"Frustum": {
"Far Z Metres": 2.500000,
"H Fov Radians": 1.291544,
"Near Z Metres": 0.400000,
"V Fov Radians": 0.942478
},
"Positional Tracker": {
"Calibration Value": "3f800000 00000000 43f00000 443c0000 4429a0c4 43be2475 436c85bc 42a6f87a 42869344 befc4c80 3ea34dfc be04e119 baa5567f 3a105814",
"Serial": "212EW30ETJGR",
"UUID": "MSCEM6R6K9DAKX008200",
"Firmware Version": {
"Major": 0,
"Minor": 0,
"Build": 1,
"Revision": 0
}
}
}]
}

    7 replies

    Inspiring
    August 30, 2015
    Sorry, I don't believe your video card is supported. See here:

    https://support.oculus.com/hc/en-us/art ... ment-Kit-2
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    August 31, 2015
    That's what I was afraid of, thanks for pointing that out. Looks like the last Oculus Runtime the GTX 570 was compatible with was 0.5.0.1-beta.

    For anyone else with the same issue, I may have a workaround for Unity 5.1.3f1 (haven't tested much):

    - Download and install Oculus Runtime for Windows V0.5.0.1-beta
    - Download the Unity 4 Integration V0.5.0.1-beta
    - Import OculusUnityIntegration.unitypackage into Unity 5.1.3f1
    - Choose to upgrade the package to the new API
    - Fix error in OVRShimLoader.cs by changing line 52 from:


    #if (UNITY_5_0)


    to:


    #if (UNITY_5_1)


    The consumer Rift min specs recommends at least a GTX 970: https://www.oculus.com/en-us/blog/the-rifts-recommended-spec-pc-sdk-0-6-released-and-mobile-vr-jam-voting/. In light of the controversy surrounding the GTX 970's VRAM: http://www.pcgamer.com/nvidia-ceo-addre ... ntroversy/, I'm wondering if Oculus has tested the GTX 970 when the VRAM exceeds 3.5 GB? I'm planning on getting a 980 just in case there are issues.
    New Participant
    September 6, 2015
    What about the Nvidia Quadro K1000M? Since I updated to sdk 0.7 I'm having the same problem as Bradly
    Up and Coming
    September 24, 2015
    Yes we cannot get it to work with our Quadro's in the office either.
    Inspiring
    September 24, 2015
    Quadros may or may not work. Only consumer graphics are officially supported.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    New Participant
    October 9, 2015
    Is there any work around for the Quadro cards?
    Participant
    October 20, 2015
    I went to Oculus Configuration Utility -> Advanced Configuration -> Reset Tracking Center for Oculus Runtime 0.7.
    It started working properly.