Meta Quest Link doesn't detect Meta Quest 3

Hi there, 

We would love to provide you some in depth support to help you resolve your PcVr issues while connecting via Air link and the Link Cable.

If your able to have a log into the log files of your PC then check for these 3 different Oculus Drivers;

• oculus_vigembus
• oculusvad_oculusvad
• oculusudsvr

If you are need help retrieving your logs the follow these steps;

1. Connect the headset to the PC
2. Open the Run window (Windows key + R).
3. Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe
   • The above link is the default directory. Bear in mind that if you installed the Oculus PC app to another drive you will need to update the command with the correct file path.
4. Select the checkbox next to ‘Full logs’.
5. Select "1 day" from the "Collect" drop down list.
6. Wait for the log collection to finish. This can take some time to complete.
7. The program will automatically generate a zip file containing your logs, which will be saved to your desktop.

If you do not have these drivers, uninstall and clear all data related to the Meta Quest Link app and redownload it to get all the drivers active.

If your issue persists or you are unable to do this, please could you send us a private message so we can investigate?

Simply click on our name to access our profile page or click here. Once there, select 'Send a message' to privately message us.

Please note that you must be signed in to the community before sending a private message.