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ivan2000i
New Participant
April 2, 2016

"Network Error" when trying to log in from desktop.

I have a DK2. I'm from China. After tons of breaking, I installed the runtime of 1.3.
But when I clicked the icon in the desktop, it's always "network error".
I could log in with my email and password in Forums. 
What should I do next?
Thank you!

5 replies

ivan2000iAuthor
New Participant
April 2, 2016
My laptop is Thinkpad T450 with Geforce 940M and Intel HD Graphics 5500. There is another workstation, HP Z1 with NVIDIA Quadro K2100M. Is it support the DK2 with SDK1.3? Is there anyone could use the DK2 with Quadro Cards?
Thank you!
weihon
New Participant
April 5, 2016
Looks like Chinese internet doesn't allow us to connect to their store.
joan
joan
Up and Coming
April 5, 2016
The Chinese Firewall is known to block Facebook so there is probably a link since the installer and software uses Facebook servers.
galopin
Up and Coming
April 5, 2016
Yes china, pas de chocolat…

Did the rift preorder ship to china ? if not no big deal, but if it does, they may have to recall them…
cybereality
Inspiring
April 5, 2016
Well, you should realize first that mobile graphics chips aren't supported, so even if you get the network to connect, nothing will work on the laptop. Some users with this error have had success by settings DNS to Google's servers (i.e. 8.8.8.8) or using a VPN. Thanks.
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