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chamelbrown
New Participant
May 5, 2021
Solved

Oculus App black screen when paired to Quest 2

  • May 5, 2021
  • 1 reply
  • 3113 views

Installed app o Iphone.  Everything works. Got my new Oculus Quest 2 last night. Paired it to my Iphone to download purchased games. The screen on my iphone went black. The games still uploaded to headset but screen stayed black until I closed and reopened. Is this normal?

    Best answer by MetaStoreHelp

    Hey there! Does this happen every time you open the Oculus app on your phone? If so, I recommend uninstalling and reinstalling the app, then rebooting your device.

    1 reply

    MetaStoreHelp
    MetaStoreHelpAnswer
    Community Manager
    May 6, 2021

    Hey there! Does this happen every time you open the Oculus app on your phone? If so, I recommend uninstalling and reinstalling the app, then rebooting your device.

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