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LegacyArcadeStudios
New Participant
May 30, 2025

Quest Link Not Booting Up Post Update

  • May 30, 2025
  • 3 replies
  • 564 views

WHAT HAS BEEN GOING WITH META QUEST LINK
Lately, Meta Quest Link often fails to properly connect my heads. This has been ongoing for weeks and much like others I only started noticing the problem after updating the Quest Link app. 

Solutions I tried:

  • open Task Manager and end the process, or restart Meta Quest Link multiple times just to get it to launch (if I'm lucky).
  • I’ve uninstalled and reinstalled the software, but that hasn’t solved it.
  •  
  • I even bought a new cable.

It’s already taken hours away from my development /testing time. Has anyone else come across this issue? What were your solutions?

    3 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    May 30, 2025

    Hey there @LegacyArcadeStudios,

    We understand that you're having some issues with the Quest Link launching, we would love to look into this for you!

     

    So that we can take a closer look into this for you, we would like to ask you to reach out to us privately.

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We look forward to seeing you there!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Kaidenap
    Kaidenap
    New Participant
    June 4, 2025

    This has been an issue since mid March now. I'm here to tell you, don't bother wasting your time with support. I have tried everything under the sun, it's simply a problem on their end with the software update, and they are taking way too long to fix it.

    RiverExplorer
    RiverExplorer
    Honored Contributor
    June 4, 2025

    It seems they did away with the Link 'console' and display.

    After the what looks like loading screen starts (The meta symbol with the particles flying by). It is connected. It just  fails to tell you. So when I hit play on Unity, it runs.

    They seemed to do away with that entire step, and forgot to put up a 'ready, now press play on your computer' message.

    Well, at least for me, hope it works for you.

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
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