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Participant
June 29, 2017

Touch trigger has no response

We use Unity 3D to
develop, and we have found oculus touch will be identified as Xbox controller,
which causes it to fail to respond to its own events. For example, when we only
connect touch without XBOX controller, touch trigger has no response. Is there
a solution to this problem?



When touch and Xbox
controller are connected to the computer at the same time, all of the touch
buttons work properly.





Unity v5.5.0f3,
Oculus Utilities v1.13.0, OVRPlugin v1.10.0, SDK v1.16.0.



UnityEngine.Debug:Log(Object)



OVRManager:Awake()
(at Assets/OVR/Scripts/OVRManager.cs:535)



Operating system is
Windows 10

3 replies

pomfishAuthor
Participant
June 30, 2017


@pomfish

To help us narrow this issue down, can you answer these questions:

1) Are you using any controller emulators on your system?

2) If you were to use another machine, does this issue persist?

3) Does the behavior remain when Unity is closed?

Thanks!



We did not use any controller emulators. We test on another computer(Windows 10), and that's the same problem. This problem will also occur after the Unity is closed. 
Then we found that Avatar test didn't have this problem. With our APP ID authentication, this problem occurs.
pomfishAuthor
Participant
July 3, 2017
We have found a solution. It's a setup error about the store page. Thank you for your reply.
New Participant
September 20, 2018
@pomfish,
What was the setup error? Facing similar issues but haven't been successful in figuring it out.