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Participant
December 5, 2014

Update firmare exception error [0.4.4]

Hi,

I have this error when I click on "Update firmware" option in RiftConfigUtil:


Exception Info

Exception report file: C:\xxx

Exception minidump file: C:\xxx

Time (GMT): 2014/12/05 14:43:31

Time (local): 2014/12/05 15:43:31

Thread name: (not available)

Thread handle: 0x00000b58

Thread sys id: 6528

Exception instruction address: 0x75142f71 (see callstack below)

Exception description: Unknown exception 0x8001010e at instruction 0x75142f71

Exception location: RaiseException (72)


Load file browser is visible but I didn't try to update (I don't like the idea).

Any feedback?

    2 replies

    Inspiring
    December 5, 2014
    Can you upload the report and minidump files?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    New Participant
    January 3, 2015
    +1

    Let me know where you'd like report / minidump. I can confirm that an update of firmware from dialoge is successful after exception is thrown.