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New Participant
November 6, 2022
Solved

Can't verify Oculus Developer Account

I wanted to Turn on developer mode for my account, but every time I try it will tell me to verify my account. I didn't have a payment method and Phone Number Verification wasn't working so I got the Authenticator App and connected it which did work. The only problem is when I go to create an organization, it still tells me to verify my account when I already have 2FA. I've reloaded and don't know what to do. Can anyone help me?

MetaStoreHelp
Community Manager
November 10, 2022

Howdy! We appreciate you letting us know the experience regarding your Developer account we know is taking time away from being able to get connected in the VR world. There is a spectacular community through our forums for our Developers! Please post here so they can provide the help and information you need and get you back on track. We will be waiting patiently for you in the world of VR. 

We appreciate your understanding and being part of the fantastic VR community! 

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25 replies

New Participant
February 25, 2024

The issue still persists, but there is one "workaround"

You need to enable 2FA through phone number (SMS) by going to the Accounts Center. I wish it just worked through the Authentication App,