Skip to main content
squamme
New Participant
December 1, 2019

System ux has stopped Oculus quest

Oculus quest... I was downloading skyworld and all of a sudden my headset came up with system ux has stopped the next message was system ux keeps stopping ... My quest then powered off and my new game skyworld also I had stopped installing nothing is working on my quest help please ASAP

    17 replies

    mattbach
    New Participant
    December 4, 2019
    I have the same issue. Just got this yesterday. I keep getting this error
    BBQJOE
    New Participant
    December 5, 2019
    Same, for me it gave the "SystemUX has stopped working" the moment I disconnected my facebook account from the mobile app. Then the loop whenever I arrived at the dashboard. Found a way around it by not skipping the tutorial thing when you normally first boot the device (first steps?) but then nothing except the browser works (can see the navigation bar at the bottom but nothing above that show up but the browser).
    Hope that bit of info can help.
    Clan527
    New Participant
    December 6, 2019
    System is error shows up then Runs tutorial. What is happening 
    Anonymous
    December 7, 2019
    I have the same error as you guys, mine its brand new and it worked for a while and then when I turned it on again it just glitched and said system ux has stopped and then it started the tutorials.
    hollman125
    New Participant
    December 7, 2019
    I just changed my password on the phone app and my headset did the exact same thing
    Sandigmann
    New Participant
    December 8, 2019
    I had the same issue. Went into the app and got the message that something in my account changed (changed the password on my pc). I had to log in again using my facebook account, the occulus quest connected to my phone and it worked again. The issue seems to go in that direction. Check the app on your phone.
    DanielD3
    New Participant
    December 8, 2019
    I just got mine a little over a week ago for black Friday and it was doing the same thing. I recorded a video of me playing beat saber and it worked just fine but ever since it's been glitching every play session, bugging out the UI, and there is nothing I can do about it. I just got it and now I can't even play the thing! I'm really upset about this and hope it gets fixed immediately, this thing was me saving a month's worth of paychecks and now its just scrap.
    vincekoe
    New Participant
    December 9, 2019
    Had the same problem, my case is I using facebook login when first created the account and pairing with the headset, it works well, sooner i want to purchase game from store so I added the payment method info, and adding 2fa too for security and it mandate to add a password, so I do as it said, after i added the password and do relogin using the app, then when I turn on the headset and nothing is working anymore, the app no longer can detecting the headset even both are on the same wifi network, help!!!
    vincekoe
    New Participant
    December 9, 2019
    It finally working after I use the support chat with oculus support staff, the instruction given is, logout from oculus app, restart the phone, log in to the oculus app and try connect to the headset, after done all that finally able to connect now.
    Anonymous
    December 9, 2019

    vincekoe said:

    It finally working after I use the support chat with oculus support staff, the instruction given is, logout from oculus app, restart the phone, log in to the oculus app and try connect to the headset, after done all that finally able to connect now.

    Thanks! I seemed to have been logged out on the phone app without noticing, so just logging in again worked.
    Show more replies
    Terms & ConditionsAccessibility statement