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pduron
New Participant
September 28, 2025
Solved

Account Overview/Business portfolio issue

I'm trying to reach an actual person to get help, somewhere.

On the Account Overview/Business portfolio page I'm trying to verify my business by 'Verify by document' and I always get "There was a problem saving your changes. Please wait a few minutes and try again."

I am unable to finish request review to upload business documents. Neither business registration or certificate of incorporation is allowing me to upload a pdf. 

VirtuallyARealDinosaur
VirtuallyARealDinosaurAnswer
Community Manager
September 29, 2025

If you're reaching out about your Developer Account please reach out to the Support Center for help with your account. There are actual people there who should be able to help you.

If you're asking about Facebook Support, you will need to go to their Support Center for help. This forum is aimed at Developers developing apps and games on the Meta Quest.

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1 reply

VirtuallyARealDinosaur
VirtuallyARealDinosaurAnswer
Community Manager
September 29, 2025

If you're reaching out about your Developer Account please reach out to the Support Center for help with your account. There are actual people there who should be able to help you.

If you're asking about Facebook Support, you will need to go to their Support Center for help. This forum is aimed at Developers developing apps and games on the Meta Quest.

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