Account requires attention identity verification

Meta Horizon denied all purchases
Pending identity verification, which was submitted by me June 24 through PayPal a dollar deposit then refunded ….on July 18 I submitted my drivers license and still no resolution. I’ve contacted through chat discussion many times and have no resolution replied with the same response. Will get back to you by email . Not understanding why the situation this is taking so long. Can somebody please help that's all I want to do is subscribe to the $7.99 Meta Horizon..

They have all the documentation that is needed, why is it taking so long for the specialty team to review my situation?

 It’s been six weeks.😖