Asset can't find texture and I can't open a ticket through my dashboard.

Hey!

I have the problem, that I wanted to open a ticket through my dashboard: Team -> contact us. Then it says go to your team and contact us for developer support.

Mh.

I have a Problem with my texture. I can upload it (checked its correct) with Material "Image_Masked" Picture is Image_BA and the FBX. It always says "Did not find a Material to be use with Image_BA.png Texture". I uploaded the texture again through edit. Now its showing a preview but still the error. This happens when I try to upload my asset through the Dashboart under assets. (Macintosh).

I tried it trough the editor on my gaming pc windows laptop, this worked!!! After hours.

I would love to open a ticket, but as I mentioned its saying I need to do it from my dashboard what I did... I cant submit any ticket.

Vanessa

PS: Sorry I couldnt even uncheck the tag store here.