Blocked creating Meta for Developers account — SMS verified but email confirmation fails
Hi, I'm trying to create a Meta for Developers account to integrate the WhatsApp Business Platform (Cloud API) for my company's app.
Sequence of events:
1. Completed registration and phone number verification via SMS — succeeded.
2. On the "Contact info" step, clicking "Confirm email" returns a generic error: "An unexpected error occurred. Please try again later."
3. Retried multiple times over a few days, including in incognito/private browsing — same error every time.
4. After these retries, SMS verification codes stopped arriving entirely, even for a fresh attempt.
I have not tried changing the email address, since I understand repeated changes can trigger additional account flags.
Account is tied to my personal Facebook account (used consistently, same device/network). This is blocking a planned production migration for a business WhatsApp integration.
Has anyone experienced this, or can a Meta team member take a look? Happy to provide the account email via DM if needed.
Thanks in advance.
