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October 13, 2026
Question

Business verification "In review" for 32 business days — the bug tool sent me here

The App Review section of the bug tool answers my case with this:

"Due to a high volume of submissions, there may be delays in one or more stages of the process... As this is a tool for reporting bugs in Platform products, unfortunately we are not able to look into individual cases via this channel. If you require further guidance, we recommend posting in the Developer Community Forum."

So here I am.

The case

  • Business portfolio We - Family App, ID 847207513527196, region Israel
  • Submitted 30 August 2026. Today is 14 October — 32 business days. The Security Center still says "about 2 business days" and "In review"
  • Submitted as an unregistered individual — I am a solo developer, not a registered company
  • No rejection, no request for more documents, and I have not edited the business details or re-submitted since

Already tried, so nobody has to suggest it: the Business Support Home intake in three categories and two locales (every path ends at "Visit Help Center"), developers.facebook.com/support (no case-creation path), the bug tool under App Verification and Facebook Login (both answer that support is no longer available for those products), and live chat ("temporarily unavailable", checked at several times of day on weekdays).

One of those intakes did say "your support case has been created" on screen. It never appeared in the business Support Inbox or the personal one, in either tab. Two weeks later, still nothing.

What I am asking

  1. Has anyone had an individual / unregistered verification complete? How long did it take, and did anything specific unblock it?
  2. Is there a known issue with individual verifications stalling, as opposed to registered-company ones?
  3. Can a Community Manager confirm whether a submission this old is genuinely still queued — or whether submissions can silently fall out and need re-submitting? I do not want to re-submit and lose my place if it is simply waiting.

I am not asking anyone to expedite it. I would just like to know whether waiting is the correct action, or whether I am waiting on something that will never arrive.

Thanks.