Business Verification stuck "In Review" 1+ month, business info blank and Edit disabled (Portfolio 812004644525872)
Hi Meta team,
My business portfolio's business verification has been "In review" for over a month, far beyond the ~2 business days stated in the Security Centre, with no request for documents, no email and no update.
Business portfolio: FeedFix.tech
Business portfolio ID: 812004644525872
Legal entity: FEEDFIX LTD (UK limited company, registered with Companies House)
App: FeedFix (App ID 1219752510205674)
Status: "In review" (Settings > Security Centre and Settings > Business info)
The portfolio is stuck in a state it can't get out of: the Business details fields (legal name, address, phone, website) are all blank, and the Edit button is disabled while the review is pending. The review can't succeed with blank details, and I can't correct them.
What I've tried:
Business Support Home > Contact support: only offers a link to the Help Centre, with no chat, email or case option.
Developer bug reporting for Access Verification (Tech Providers): says support for this product is only available via this forum.
Meta One: says the subscription isn't available to me yet.
Impact: Tech Provider access verification for my app is blocked until business verification completes, and the dashboard warns that advanced-access API calls will start being blocked.
Could someone please either complete a manual review, or cancel the pending verification / unlock the business details so I can fill them in and resubmit?
Thank you.