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New Participant
August 31, 2026
Question

CAC Business Verification Stuck 'In Review' - Business Portfolio ID 506145185494840

  • August 31, 2026
  • 5 replies
  • 198 views

Hello Meta Support Team,

 

My Business Verification for COURBYTE CONCEPTS (submitted with official CAC registration documentation) is stuck 'In Review' for my WhatsApp Business Cloud API setup.

 

- Business Portfolio ID: 506145185494840

- Use Case: WhatsApp Business Cloud API Integration

 

My Business Support Home shows no active policy restrictions or required action items. Could a moderator please flag this portfolio ID to the compliance review team? Thank you!

5 replies

New Participant
August 31, 2026

Thank you for reaching out.

I've reviewed the details you shared ,and it appears that your business verification is still undergoing manual review. This can helppen even no restrictions or required actions are displayed in Business Support Home.

To help the review proceed smoothly ,please double-check the following points .

1_ Business Name Consistency 

Ensure that the business Name in your CAC registration documents matches exactly the name shown in your Business Manager 👉 Business info section .Any difference in spelling , spacing,or formatting can delay verification.

2_Legal Entity information

Verify that your legal name , Adress,and Registration Number are correctly entered and identical to what appears on your CAC certificate.

3_Document Quality 

Make sure the uploaded CAC document is clear , readable , and shows all required fields (company name,registation number,date of incorporation , and official seal)

4_Recent Changes

If you recendly updated your business information or created a new WhatsApp Cloud API setup ,the system may need additional Time to sync verification status.

Since there are no restrictions shown in Business Support Home, your case is still progressing normally. The status will update automatically once the Meta review team Completes the verification.

We appreciate your patience while the review is finalized.

 

New Participant
September 15, 2026

i want to deploy  my website in few days , this is the problem holding me back. it over a  4 weeks now or even more , please I need your help , if is  to upload any other document  I will upload it.

New Participant
September 9, 2026

Adding a data point, my case is almost identical. Sole proprietor in Israel, WhatsApp Cloud API. Second verification attempt, submitted Aug 10 with documents matching my tax registration exactly, still In review after 21+ business days. The AI support chat confirmed in writing that my case passed the 14 business day window, needs manual specialist review and sits in a priority review queue, but says the live team is at full capacity and there is no automated escalation path beyond the queue. Support Inbox empty the whole time, no document requests. Did yours ever get resolved? It looks like several of us are stuck in the same specialist queue with no way to reach it from outside.

New Participant
September 15, 2026

ok