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New Participant
March 4, 2026
Question

Hello,i have put wrong tax information

Hi everyone, I'm Gianluca and I'm writing from Italy. When I created my profile, I entered incorrect information regarding my nationality. I'm Italian and my temporary bank is in Lithuania. I mistakenly entered that I'm Lithuanian too, but that's incorrect because I'm Italian and I also opened a new bank account in Italy. Which support team should I contact? No one has been able to help me. They told me to create a new account, but I don't want to lose my current earnings. Can I transfer my account admin to another team, still within my same profile email?

2 replies

Degly
Inspiring
April 12, 2026

You shouldn’t create a new account as that can risk losing access to earnings.

This is a payout/tax profile issue, so you need:

Meta Developer Support → Payments / Payouts. 

I don't think you will need any general support as it's better for you to check directly with your account.

Go here:

New Participant
October 13, 2026

El problema ocurre en la configuración de pagos de monetización de mi perfil personal de Facebook. No puedo completar el formulario de información fiscal porque Cuba no aparece en la lista de países de nacionalidad. Mi nacionalidad es cubana y mi país de residencia fiscal es Brasil, donde tengo CPF. Necesito ayuda para completar correctamente el formulario sin declarar una nacionalidad incorrecta. Por favor, indíquenme cómo proceder y cómo identificar el activo o perfil afectado.