I can't access any games in Meta Horizon

Hello I need help big times.

My Meta Account is in Good Standing with no restrictions in Accounts Center > Account Status. 

However, the Meta Horizon mobile app, when I try to play anybgames it shows: "Your account is restricted at the moment. Due to several violations against our Code of Conduct for Virtual Experiences policy, you can't access games in Meta Horizon."

I did not receive any notification about getting my account restricted neither I have received any emails.

There is no restriction listed, so I have no option to appeal. I have already:

1. Logged out of all devices via the account center 
2. Reinstalled the app
3. Confirmed I do not own a VR headset and have never used Horizon Worlds. 

I have contacted Meta but they cant resolve the issue apparently.  

Çan someone help please?