PLEAAASEEE HELP ME INSTANT GAMES REJECTED

Hello,

We are trying to migrate our games from Facebook Canvas to Instant Games, as required before the Canvas shutdown in September.

For the last several months, we have been trying to publish two games through the Instant Games Quality Review process, but we have been unable to get meaningful feedback when our submissions are rejected. The review responses do not provide enough information for us to understand what needs to be fixed.

The bigger issue is that the support process itself appears to be broken.

1) The "Ask a Question" button available in the Instant Games Review section on https://developers.facebook.com/ also does not work. When clicked, it loads indefinitely and never allows us to submit a question to the review team.

2) The support page at https://developers.facebook.com/support/ does not work for us. When we try to submit a support request related to Instant Games, the page never finishes loading and the case is never created.

We have also tried other channels, including reaching out through Marketing Pro contacts, but have not been able to find anyone who can help with Instant Games reviews.

At this point we are in June, the Canvas deadline is in September, and we are concerned because we have +20 games that must be migrated but no reliable way to contact the team responsible for Instant Games reviews.

Has anyone successfully contacted the Instant Games review team recently? Is there another support channel available? Has anyone experienced issues with either the "Ask a Question" feature or the support page not working?

Any guidance would be greatly appreciated.

Thank you.