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NamasteVibes1969
Up and Coming
May 22, 2025
Question

Account restricted for suspicious

I go to try and buy meta coins and im restricted. Also I been trying to update my payment info which hasn't changed and there is a error with  red triangle and exclamation marks! Can someone please tell me why this is happening? I filed a ticket...

8 replies

GoodGameGomez
Community Manager
May 23, 2025

Is this for paying for the credits or the payout account? Can you send me a screenshot of the error itself? 

If it's payment (the credit/debit is restricted) you'll need to reach out to Customer Support here: https://www.facebook.com/help/contact/1937556639801443

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NamasteVibes1969
Up and Coming
May 23, 2025

It's for both..I can't use my gift card either