Questions & Discussions

Good afternoon!I've been trying for weeks to update my payout account info to fix a typo in the address, but every single time I end up with this error: "Something went wrong when securely transmitting your data. Please try again." This has been going on for weeks (4-6), I've tried with different browsers, many times. I've even opened a ticket in the Meta Portal Support, and after many messages they closed it because "We cannot assist you with your Changing payout address situation because we provide support for Meta Store products and services only.". I can't add my tax info because it's automatically using the wrong address. Has anyone run into a similar problem? Any advice will be appreciated.Thanks

Hi everyone!I recently came across a very important piece of news regarding the European gaming market that could directly or indirectly affect all of us – especially now, as Horizon Worlds is heavily focusing on the mobile market.The European Commission and the Consumer Protection Coordination Network (CPC) have officially launched formal investigations and are putting pressure on industry giants (such as Mojang/Minecraft, Riot Games, Ubisoft, Supercell, and Activision) over unfair practices related to virtual currencies.What are the EU regulators focusing on exactly?No more hiding real prices: Prices of in-game items and currencies must be clearly displayed in real-world currency (e.g., Euros or Dollars) so that players (especially minors) don't lose track of how much they are actually spending.Ban on forced bundles: Practices where players are forced to buy large currency bundles, leaving them with leftover "dust" or unused remnants, are being heavily targeted.Right of withdrawal: I

Hi everyone,I recently watched the Developer State regarding the new Horizon Studio. While I’m really excited about the tool and its potential, I also have a few concerns and questions about how it will fit into my current development workflow. I’d love to get some insights from the dev team or hear if anyone else shares these thoughts!Custom Workflows (Code & Models) My biggest worry right now is whether I’ll be able to maintain my current workflow. Will we still be able to easily import our own custom code and 3D models directly into the game? I really hope this level of freedom remains intact.Dedicated Desktop Application During the premiere, I noticed that the mobile and browser versions were highlighted. Are there any plans to release a dedicated desktop application (for PC/Mac)?External AI Integration (MCP) Are there any plans to support tools like MCP (Model Context Protocol)? It would be incredible to have a feature that allows external AI models (like Claude, for example)

Worlds Desktop Editor, upon launching, opens a blank window and then the title changes to "Worlds Desktop Editor (Not Responding)" waiting 5 or 10 minutes later there is no change. It's not busy, it's hung. I don't recognize anything in the logs that seems relevant. This happens on v236.0.0.5.304 and several of the previous versions. I can dev for other platforms just fine, but Meta doesn't seem to be capable of an install. Rebooting, repairing, uninstalling, installing the next new version, updating video drivers, updating Windows. Nothing has made a difference.Any recommendations?

I was following one of the tutorials about building a world and I got to the step about publishing it, only to be met with a message that explains that there will be no publishing after June 15th, 2026. If my goal was to build a world in VR, is that idea done for now? I eventually wanted to design my own game, but I was trying to tackle world building first.   

Hi everyone,I’m an enrolled MHCP creator and have several published avatar apparel items. My items currently display “By TGC_Grr8Franzini,” which is my personal Meta Horizon username. I need the seller/creator attribution to display my business name, Shorejack Threads, instead.When I originally joined MHCP, I left the separate Studio name field blank accidentally. I believe the apparel storefront may therefore be using my Horizon username as the fallback creator name.I contacted support and was given two suggestions:Change my Meta Horizon username to Shorejack Threads.Reapply to MHCP and enter Shorejack Threads as the Studio name.Changing my username is not a practical solution because TGC_Grr8Franzini is my established VR identity and is also used in several games I play. I followed the second suggestion and submitted another MHCP application with Shorejack Threads entered as the Studio name, but I never received confirmation or any information about whether it would update my existin

Hi, after the latest Worlds Desktop Editor update, I can open Creation Home normally, but I cannot enter any world.When I click a world, it looks like it is going to load, then it quickly sends me back to Creation Home.I tested:My existing worldsA Mobile/Web worldA brand-new empty worldA freshly remixed sample worldThey all do the same thing.I also tried running Desktop Editor as Administrator and clearing the local Horizon Worlds cache, but the problem remains.On my Quest headset, I’m also getting “Unable to take you to your destination” when trying to enter a world.This started right after the latest update. Is anyone else having the same problem, or is there a known issue with the current Desktop Editor version?

every month for the past 3 months or so i have been having issues with signing up for the bonuses, it always says unavailable so august says unavailable but then says september coming soon, and its that way for like i said 3 months, why does it keep doing that 

should we continue to do events. thru the creator program dashboard, to help get our worlds noticed and have people join

So when I launch after an update this morning I NOW get the il2cpp fatal error. I have updatedvideo driversvisual c++ x64 and x86windows updatesI have rebooted reinstalled deleted this program at least 5 times today. I STILL get this error. I have disable antivirus and firewalls..NO GONow WHAT???

horizon is not available to me on headset or mobile app and also my creator portal is not showing any of my bonuses or worlds I try to join a world it says horizon is not available for everyone yet ? how do I fix this

Hi,For over a week at least (perhaps much longer), I have been getting an error message whenever I try to click to manage collaborators for my one world "ZOSU Zoo (Tower Update)"https://horizon.meta.com/world/10107112905467418/Is there anyway to fix this?I need to update Moderators in my world and it appears I can only do this through the VR collage management options?Note that if I click into the collaborators button with this error and then click on the pink coin purchase option by my profile and then back out (to try to return to the collab screen) that instead of taking me back to this error it just shows a loading screen that never loads.Thanks

Have they stopped allowing us to create clothing? Why I ask is that every one of my clothing creations has been denied due to an incomplete listing of information after I have gone back several times, making sure all information fields have been filled. Then I click OK after all the information is in, to publish it, which shows my design in the inventory, but says it cannot be published at this time, to try again later. I then go back to try again, and the name is gone, but the description is there, the price set is there, but it won't publish.

On Friday, many of our worlds were abruptly affected by an issue where triangle warning icons and exclamation markers began appearing throughout our environments. From what creators are reporting, this appears to primarily impact worlds built using Trimesh assets, while older worlds built mostly with primitive shapes seem unaffected.This issue is occurring globally across both Mobile and VR users, making many worlds difficult or impossible to properly test, showcase, or publish.Has Meta provided any official update regarding:The root cause of the Trimesh issue?Whether a fix is currently being worked on?An estimated timeline for resolution?Whether the June 15 publishing deadline will be extended for creators impacted by this platform-wide problem?Many creators have significant projects that are effectively on hold due to this issue. With the publishing deadline approaching, clarification from the Horizon team would be greatly appreciated.Thank you

I opened the desktop editor, but the models in both worlds were not displayed and turned into warning triangles. When I entered my own world or other worlds from VR, there were also warning triangles. After a while, it returned to normal, and then repeated this state

Hi, i need to get my MHCP discord invite please.

hello i was sent the discord link again but it doesnt work it keeps saying unable to access invite  

Hello,I’m a new Horizon Worlds creator and I’m having an issue with one of my worlds unexpectedly becoming permanently “Members Only.”The world was originally published normally and I was actively building and pricing commerce items inside it. I was also able to invite people to the world successfully.For several days, the toggle that controls whether the world is publicly searchable appeared grayed out and unavailable. Today, I was adjusting visibility settings and briefly saw the toggle become available. I enabled public/searchable visibility, but when I attempted to publish again, the world suddenly switched itself to “Members Only.”The interface now says the world is hidden and can never be published again.I did not intentionally convert the world into a permanently hidden members-only world, and I’m trying to understand:whether this behavior was intentional,whether the world can be restored to a publishable/public state,and whether this may have been caused by a bug or incorrect s

Hi, I am using Meta Horizon Worlds Desktop Editor and trying to import a custom FBX model through Asset Library > My Assets > Add New > 3D Model.The import fails before the asset is created with this validator error:EntSocialVRVersionedAssetCreationViewEntSocialVRVersionedAssetExperimentalPermissionPolicy::AlwaysDenyRuleImplicitPrivacyPolicyBase:DenyIfSubPolicyDeniesRuleComparatorPermissionPolicyThe editor AI says this looks like permission issue, not an FBX issue. 

I try to save scripts but they keep reverting to their previous code. Is anyone else having this problem. I just want to see if it's a Horizon thing or a me thing.

Is there a way to have a plane in desktop editor to act as a videoplayer to play with URL or local video when another entity is triggered? I've searched hi and low, asked Ai, tried different script codes but no joy yet.

Hi,I have a World and I want to participate in the Creator Competition: Elevate Your Mobile World. When I try to use new features—such as importing an FBX file or inserting assets with the new format—there is no problem in previewing the World. However, since my World was originally created in 2022, I receive the following error message when attempting to publish:"You are attempting to publish a world with pre-release features."It seems that new features are recognized as pre-release features in worlds with older original metadata or internal structure.Even if I delete all entities and scripts in the World except for the imported FBX or inserted asset, I still receive the same error when I try to publish it.On the other hand, if I create a brand-new World and import the same FBX file or insert the same asset, publishing works fine.Additionally, in my older World, I can't assign custom textures to shapes, and the Build > Shapes menu lacks newer items like Cube Beveled or 10 x 10 Plan

Summary:Add a "Private Lock Mode" that hides both chats and status updates from selected contacts until I unlock with fingerprint/password/PIN. The locked contact gets zero indication that they've been locked.Current Problem: 1.WhatsApp's "Chat Lock" only hides chats, not status updates from that contact.2. If I mute or archive someone to avoid seeing their content, it changes how I interact with them, but doesn't give true privacy.3. There’s no way to completely hide a contact’s activity from my view without them knowing I’ve restricted them.Proposed Solution: "Silent Private Lock"When I enable this lock on a contactFeature                                                         Behavior After Locking                                  Chats     

So there is a creator who is fully copying and stealing numerous designs from me and other creators. Exact copies of our work and selling them within her stores as her own. Is there anything we can do about this? 

I would like to discuss Facebook looking into a way to help it's visually impaired users be able to still use Facebook when sight is completely gone