Skip to main content
New Participant
February 4, 2026
Question

Black screen when entering any world

  • February 4, 2026
  • 6 replies
  • 332 views

Hello, I am experiencing a serious issue with Horizon Worlds that started today.

This morning, when I opened the Horizon Worlds mobile app, I received a message saying that my session had expired and I needed to log in again.

After re-logging in successfully, I started encountering the following problem.

When I try to enter any world, the loading process starts normally, but right when the world should appear, the screen turns completely black.

This issue happens on all platforms I have tested including the mobile app, the web version, and the desktop editor preview. 

The problem occurs with every world I try to enter, including public worlds.

The UI appears to load, but the actual scene never renders. Because this issue happens across multiple devices and platforms, it does not appear to be a local device, browser, or network issue.

 The problem started immediately after the forced session expiration and re-login, so I suspect it may be related to account or session state on the server side.

 I have already submitted a report through the Report a Problem feature and wanted to ask if anyone else has experienced this issue or if there are any known workarounds. Thank you.

 

This image is loading screen

This image is when finish loading and enter the worlds

6 replies

Up and Coming
February 4, 2026

Hey, 

Im having the same issue here. Also cant load it after deleting the app from my phone and re installing. 

You get loaded in, i even hear other players but have a black screen. 

Hope it gets fixed soon.

 

 

 

VirtuallyARealDinosaur
Community Manager
February 4, 2026

Reis0842​ Thank you for posting about this issue, I've raised it internally.

I will comment back here when there's an update I can share.

New Participant
February 4, 2026

Yep happened to me also , only affected main account tho , second account on same device, same wifi, and same location works fine. Hope they fix it soon tho 

New Participant
February 4, 2026

Me too, I've tried everything. I go into any game on my mobile using Meta Horizan app.....I hear people and they see me, but my screen is black. I'm thinking it has something to do with Meta. I hope it's fixed soon!

Reis0842Author
New Participant
February 5, 2026

It now works normally!! It was a internal problem with Meta platform. Anyone still showing black screen?

VirtuallyARealDinosaur
Community Manager
February 6, 2026

Hello!

Yes, this issue has been resolved.

 

Thank you for your patience.