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New Participant
November 1, 2025
Solved

Custom Avatar Items not loading. Generic Purple avatar.

  • November 1, 2025
  • 6 replies
  • 257 views

I can't seem to get my newest created avatar items to work when going to a world. I load in as a generic purple avatar. But my custom avatar items have published successfully and show up in my avatar preview when equipping with these items. Just fails when I go to a world. HELP

 

Best answer by VirtuallyARealDinosaur

Hello creators, we want to acknowledge that many of you have experienced difficulties publishing and creating clothing in Horizon Worlds since this past weekend. We understand how disruptive this is to your creative process and are sorry for the inconvenience.

Our team has identified the root cause and is actively working on a fix. We expect this to be resolved as soon as possible, and no later than tomorrow. Until the fix is in place, publishing and creating clothing will continue to be impacted.

We appreciate your patience and understanding as we work to restore full functionality. We will provide another update here as soon as the fix has landed. Thank you for your patience!

Digital.Bohemians​ Darcy_xXx​ CraigGeordie​ 

6 replies

New Participant
November 2, 2025

I'm having the same issue. I've raised a ticket.

DigitalBohemians
Participant
November 3, 2025

Where did you open the ticket ? In VR?

VirtuallyARealDinosaur
Community Manager
November 3, 2025
New Participant
November 2, 2025

Same here, i think everybody has the problem.

DigitalBohemians
Participant
November 3, 2025

Yes same here. 

VirtuallyARealDinosaur
Community Manager
November 3, 2025

Hello creators, we want to acknowledge that many of you have experienced difficulties publishing and creating clothing in Horizon Worlds since this past weekend. We understand how disruptive this is to your creative process and are sorry for the inconvenience.

Our team has identified the root cause and is actively working on a fix. We expect this to be resolved as soon as possible, and no later than tomorrow. Until the fix is in place, publishing and creating clothing will continue to be impacted.

We appreciate your patience and understanding as we work to restore full functionality. We will provide another update here as soon as the fix has landed. Thank you for your patience!

Digital.Bohemians​ Darcy_xXx​ CraigGeordie​