Delayed stats

4 replies
288 views

My insight stats are now delayed by almost a week and a half. It is difficult to make changes to improve the time people spend in the game if I have no stats to see how game performance changes.

I have not seen any recent complaints about stats from other developers so I wonder if this is something specific to my account?

metrics

BenSH

Community Manager

Unfortunately it is not account specific and this particular insights view can lag by several days to a week at times.

For the most accurate data to fine tune an experience to, I would recommend setting up Turbo analytics in your world so you can get more up to date data that also aligns directly with the events and behaviors you want to see within your world.

See:
Using In-World Analytics
Capturing Custom In-World Analytics

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KevinJardineAuthor

Honored Contributor

Thanks. I also see that I can now use World Persistent Variables to keep some basic stats.

Although after about two weeks my Insight stats finally started to update again, I have not seen any changes to the

Creator Program > Rewards > Milestone Insights

stats since sometime in June. According to the regular Insights stats I should be at least two Milestones ahead by now. Is there any button someone can press to get the Milestone Insights to update?

GoodGameGomez

Community Manager

We had seen a delay in these insights back in June, but this should be resolved now. Can you send me a dm with your insights page showing today's date so I can flag to our team?

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GoodGameGomez

Community Manager

Fix incoming! Thank you for flagging the issue KevinJardine

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