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BigMamaBethany
Participant
March 20, 2025
Solved

Desktop Editor will not reinstall

I have always had an issue with people not being able to hear me on my pc microphone. Last night, (yes, I was tired) I noticed that Steam was using my microphone, but I never use Steam, so I uninstalled steam. I may have uninstalled some sound program, but I cannot remember what it was. Today, I come home, and Horizon World Desktop Editor was not installed. I tried to install it and it says it was unable to do so. What troubleshooting steps should I start at? What other apps should I look for to make sure I am not missing anything? I do have Link and that is where I tried to reinstall. Any help is appreciated. 

SeeingBlue
Honored Contributor
March 21, 2025

In the Meta Quest Link app do you see Horizon Worlds in your Library? What happens when you try to install it from the Store? Any errors?
Alternatively, you can submit a ticket here: https://metahorizoncreators.zendesk.com/hc/en-us
Be sure to include as much detail as possible.

Upcoming Events : Performance Pro - UI Unleashed - Building Responsive & Performant Interfaces Thursday June 19th 5:00 PM PT - Register June Programming Calendar

2 replies

SeeingBlue
Honored Contributor
March 21, 2025

In the Meta Quest Link app do you see Horizon Worlds in your Library? What happens when you try to install it from the Store? Any errors?
Alternatively, you can submit a ticket here: https://metahorizoncreators.zendesk.com/hc/en-us
Be sure to include as much detail as possible.

Upcoming Events : Performance Pro - UI Unleashed - Building Responsive & Performant Interfaces Thursday June 19th 5:00 PM PT - Register June Programming Calendar
BigMamaBethany
Participant
March 21, 2025

I actually want to close this thread. I realized that by deleting steam I must have set off some kind of chain reaction. So I just completely reset my computer back to Windows and reinstalled everything. It seems to be working now and my graphics driver is better