Skip to main content
New Participant
June 30, 2026
Question

horizon is not available for everyone yet

  • June 30, 2026
  • 8 replies
  • 333 views

horizon is not available to me on headset or mobile app and also my creator portal is not showing any of my bonuses or worlds
 I try to join a world it says horizon is not available for everyone yet ? how do I fix this

8 replies

VirtuallyARealDinosaur
Community Manager
June 30, 2026

Hello!

Have you tried updating both your headset and your mobile app to resolve the issue of "Horizon not available"?

I'm still awaiting a ticket number from you on your ability to access the creator portal on the Partner Discord. I requested it a couple days ago and I have not seen a response.

I await your response!

New Participant
June 30, 2026

sorry didnt realise i had to give you ticket number  , shall  i put it here??

 

New Participant
July 7, 2026

Im having the exact same issue, just started yesterday, and ive literally tried everything there is to try. Meta support told me to wait 24hrs, but nope, nothing, same error message saying 'Horizon isnt availible to everyone yet', Ive been using this same account for 3 years now, this needs to be fixed ASAP

New Participant
July 8, 2026

Did you get back in

New Participant
July 13, 2026

I’m having the same issue. It was ok on the Saturday but by the following Wednesday it wouldn’t work and hasn’t since. I’ve reported it to Meta and all I keep getting told is that it’s not available for everyone yet. Apparently it’s not happening by region, every account is different. Some will get access sooner than others. But this still leaves us with the questions, why has access suddenly been removed and why are we expected to just wait until they give us access back with no timescale? It’s ridiculous.

VirtuallyARealDinosaur
Community Manager
July 13, 2026

Hello!

Are you having this issue on VR?
Can you let me know where you submitted your report and the ticket number?

Thanks! I look forward to hearing from you.

New Participant
July 13, 2026

Yes case number 09597695