I dont want to block my account

Hello Meta team,

I have a Meta Quest 3S and I need to verify my age before November 18, 2026, or my account will be suspended.

I already submitted my identity document 5 days ago, but the verification is still stuck. It keeps showing a 2-minute waiting message, and nothing happens.

I tried reopening the verification page, but it still doesn't work.

Could someone please help me fix this verification issue before my deadline?

I really don't want to lose access to my account, games, and purchases.

Thank you!