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RaiderGirl
New Participant
March 29, 2026
Solved

Is that normal???

  • March 29, 2026
  • 1 reply
  • 142 views

HELP! i have been creating clothing since December and was well over the 100.00 threshold mark and am now at 1K$$. Meta has not paide me yet for sold clothing. I clicked on support link and i recieved a message via a legitimate looking email suposedly from a "Brock" that requested social security number and 5 months worth of bank statements in order to get paid. Is this normal? In thr beginning of the discussion  i did give up my bank account and routing number (supposedly for them to verify)  but none of the other requested info. is THIS NORMAL? OR HAVE I BEEN Hacked? and where/who do i go to to fix this and to get paid? My store is Crystal Haven Gem and Mineral Boutique

Raidergirl

Best answer by VirtuallyARealDinosaur

Hello!

You can view your open cases with our support staff here:

https://metahorizondevelopers.atmeta.com/s/

I've chatted with a staff member, and they have an open case for you that you can view in the dashboard linked above.

Please let me know if I can assist any further. 

1 reply

VirtuallyARealDinosaur
VirtuallyARealDinosaurAnswer
Community Manager
March 30, 2026

Hello!

You can view your open cases with our support staff here:

https://metahorizondevelopers.atmeta.com/s/

I've chatted with a staff member, and they have an open case for you that you can view in the dashboard linked above.

Please let me know if I can assist any further. 

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