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BasicAsBixh
New Participant
December 9, 2025
Solved

Itemized sales insights frozen

  • December 9, 2025
  • 1 reply
  • 89 views

My Itemized sales information seems to be slightly frozen. Items I know were sold are not appearing and I'm only seeing 15% of the items I've sold this month itemized. I've always had an issue where some clothes sold on let's say Monday may appear as sold on Tuesday as well but now it's been showing the same items and only limited item being reflected the last couple of days. It's showed a few new sales but seems like anything sold via Avatar editor specifically aren't populating and it's stuck in a loading loop. Even searching specific items I know were sold doesn't populate the results. I've checked on various browsers and still getting the same result. 

Best answer by eshakm2024

Hi BasicAsBixh​ , 

Please submit a support ticket Via zendesk so this can be further investigated and looked in to.  

1 reply

eshakm2024
Community Manager
December 9, 2025

Hi BasicAsBixh​ , 

Please submit a support ticket Via zendesk so this can be further investigated and looked in to.