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ThickumsEst93
ThickumsEst93
New Participant
January 2, 2026
Question

January Bonuses

  • January 2, 2026
  • 4 replies
  • 195 views

January bonuses are not popping up to be Activated. I tried logging in on desktop and it’s not there. It just says “NOT AVAILABLE”. Is there anyone else getting this error? 

4 replies

VirtuallyARealDinosaur
VirtuallyARealDinosaur
Community Manager
January 2, 2026

Hello!

To rule out any browser-related issues, please clear your cache or try using a different browser.

If the problem persists, you can contact our Support staff through the Developer Portal.

Please let me know if you need any additional assistance.

ThickumsEst93
ThickumsEst93Author
New Participant
January 2, 2026

I honestly don’t think the browser I’m using or my cache has anything to do with it. I’ve never had this issue in the pass. Also, it’s showing “NOT AVAILABLE” on the site. That would be a meta related issue. 

VirtuallyARealDinosaur
VirtuallyARealDinosaur
Community Manager
January 2, 2026

Hello!

I recommended clearing your cache to rule out any issues with the site not loading information correctly due to stored data. This step also helps our teams better understand the problem.

If the issue continues, please mention this troubleshooting step when you report the problem to our support staff. This information will help us investigate further.

Thank you!

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