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New Participant
August 15, 2025
Question

Milestone Rewards

Hi!  I have a banner across the top of the milestone rewards page that says :

To receive payment for your milestone rewards, you need to finish setting up your payout account by adding your tax information.

I click on update information link but everything is updated and my W9 shows verified.  How can I fix this?

Many thanks!

1 reply

SeeingBlue
Honored Contributor
August 18, 2025

Submit a ticket to https://metahorizoncreators.zendesk.com/hc/en-us to have it reviewed and see if there is anything else you need to do.

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