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DaLboogie
New Participant
November 13, 2025
Solved

My account has been restricted from buying meta coins and games since MAY 23.

  • November 13, 2025
  • 2 replies
  • 139 views

I have reach out to support and keep getting the same repeated messages from different people saying sorry for any inconvenience we are still working on the problem. My account has been like this since May 23 and it's very hard and is taking away the experience to want to continue to be on this headset. PLEASE RESOLVE THIS TODAY!!!

Best answer by VirtuallyARealDinosaur

Hello!

I'm sorry you're having this issue.
The support site that is best for you to get this issue resolved is: https://www.meta.com/help/support/

They can assist with account issues related to your Meta account.

Unfortunately, we are unable assist you in our forums.

Thank you!

2 replies

DaLboogieAuthor
New Participant
November 14, 2025

I have reach out to support and keep getting the same repeated messages from different people saying sorry for any inconvenience we are still working on the problem. My account has been like this since May 23 and it's very hard and is taking away the experience to want to continue to be on this headset. PLEASE RESOLVE THIS TODAY!!!

VirtuallyARealDinosaur
VirtuallyARealDinosaurAnswer
Community Manager
November 17, 2025

Hello!

I'm sorry you're having this issue.
The support site that is best for you to get this issue resolved is: https://www.meta.com/help/support/

They can assist with account issues related to your Meta account.

Unfortunately, we are unable assist you in our forums.

Thank you!

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