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JenniTLC
New Participant
October 11, 2025
Solved

Payout help

I'm having issues with updating my payout method, it keeps saying try gain, and when i go to payout support it just takes me to explore worlds. 

    VirtuallyARealDinosaur
    VirtuallyARealDinosaurAnswer
    Community Manager
    October 13, 2025

    Hello! 

    Are you a Horizon Worlds Creator? 
    To get support for payments you should be able to get support from the Support Center

    Thanks for posting!

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    3 replies

    VirtuallyARealDinosaur
    VirtuallyARealDinosaurAnswer
    Community Manager
    October 13, 2025

    Hello! 

    Are you a Horizon Worlds Creator? 
    To get support for payments you should be able to get support from the Support Center

    Thanks for posting!

      1V1XEN
      1V1XEN
      Inspiring
      October 13, 2025

      Try using a different browser.  Think I had this issue when I was setting up in chrome but then it worked in edge.  

        talastar
        Up and Coming
        October 14, 2025

        Hey Jenni, sounds like a glitch. Try clearing your cache or using a different browser. If it still loops, contact payout support directly through the help centre, that fixed it for me.

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