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New Participant
October 24, 2025
Question

Portal Issue

  • October 24, 2025
  • 4 replies
  • 152 views

Hi, I created a new world, and it was working fine (The Miller's Debt Escape), but now no players can enter the world. When attempting, it won't open a portal to the world. I can go in and edit items via editor mode, but that's it. I tried deleting the old version and republishing a new world, but I'm having the same results.  None of my other escape worlds is having this issue. Any help would be greatly appreciated.

4 replies

VirtuallyARealDinosaur
Community Manager
October 24, 2025

Hello! 

Are you still having this issue?
Have you submitted a ticket to the Support Center?

Hopefully we can get you help on this.

New Participant
October 26, 2025

I have submitted several reports over and over again for the last two weeks ...I still have not heard back, or the reason why my world's portal was removed without so much as a notification. I will follow the link and submit the issue once more. Thank you.

VirtuallyARealDinosaur
Community Manager
October 27, 2025

Thanks for the response.

Can you send me the ticket number when you do?

New Participant
October 27, 2025

Ticket #68158