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Hisokan
Hisokan
Inspiring
June 16, 2025
Solved

Problem with the portals

Hi, I'm having a problem with my new game Color Switch when entering through a portal.

When I or other players enter the game using a portal, not all elements load properly, this includes the UI and certain abilities, which are essentially objects. However, if I enter the game from the Horizon menu and others join the session without using a portal, everything loads as expected.

I’d like to know if this could be a problem with how portals work, or if it's something I need to fix within my game.

Thanks in advance for any help!

eshakm2024
eshakm2024Answer
Community Manager
June 17, 2025

Hi Hisokan, 

Thanks for bringing this up to our attention. I have filled a ticket for further review on this. 

You can also report this issue via Worlds Desktop Editor . 

1. Click on Main Menu (burger menu icon)

2. Click on 'Report Problem' 

3. Fill out the problem you are encountering complemented with any supporting files.

If you report this way product teams will have more insights on the version of the editor you are using which might help to get resolution faster

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1 reply

eshakm2024
eshakm2024Answer
Community Manager
June 17, 2025

Hi Hisokan, 

Thanks for bringing this up to our attention. I have filled a ticket for further review on this. 

You can also report this issue via Worlds Desktop Editor . 

1. Click on Main Menu (burger menu icon)

2. Click on 'Report Problem' 

3. Fill out the problem you are encountering complemented with any supporting files.

If you report this way product teams will have more insights on the version of the editor you are using which might help to get resolution faster

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