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New Participant
August 27, 2025
Question

PSA: The current survey with a $25 gift card is US only

It's still worth doing, but wanted to let people know so that they aren't disappointed like I was to find out that they just earned a voucher they can't use. It seems that only the US can get a voucher, I originally assumed it was meta store credit which I would have been happy with. 

7 replies

VirtuallyARealDinosaur
Community Manager
August 27, 2025

Hello! If you have encountered this issue, can you reach out to support by submitting a ticket to Zendesk?

VirtuallyARealDinosaur
Community Manager
September 5, 2025

SmallBaguette​ Hello! Can you tell me which gift card you chose? 

I am working to find a solution for this, but I need to know which option you chose and I was told that the system said you had chosen a reward.

New Participant
September 5, 2025

Ah, thank you. I chose the star bucks one just randomly because I had to choose one it seemed. It was US region but I'm UK region.

 

Many thanks!

New Participant
August 27, 2025

I had this issue a few days ago, however 'Tremendous', the voucher supplier, has updated the UK rewards, so you're now able to cash out ~£18 ($25 to GBP) onto either a Virtual Visa or Amazon Voucher. 

Definitely worth doing either way as you say, as will definitely help Meta know the main issues that we find, and things they can improve upon.

StephenS1379899
Inspiring
September 8, 2025

i had this issue, have.. Zee is messaging me on it currently.