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Inspiring
November 30, 2025
Question

Resolution/Scale issue on Mobile Load

  • November 30, 2025
  • 3 replies
  • 248 views

I consistently see this issue where the first time I load into a mobile game from the horizon app the game initially loads in at the wrong resulution. Scaled up and noticably blurry. 

If I exit and re-enter quickly I will load back in where I left off and the resolution will be correct. It will not correct itself unless I leave and come back. 

I see this on Samsung Note 10+ or a Galaxy S25 Ultra.

Has anyone else noticed this? Are there any ways to work around it so that it will refresh to the right scale without users having to leave and come back? 

I captured footage of a live game below as an example that I think is easier to understand than my own app. What you'll notice below is that the image on the left from before reload appears scaled up and lower resolution than it does when I leave and come back. I see it it in most games I try including my own projects. 

You can see screen capture of before and after exiting and reopening the game below.

 

3 replies

BeardOrDie
Participant
December 1, 2025

Yes, at least for the Preview link for Mobile Portrait mode, whenever I first enter the world on Mobile, it seems like half resolution or worse, and zoomed in (to me it looks similar to Unity Editor when sometimes the Game view Scale is somehow set to 1.3 or 1.5 instead of 1.0). If I Leave the world and immediately re-enter, the resolution is fine. Pixel 10 Plus.

SeeingBlue
Honored Contributor
December 1, 2025

I see this being reported by other creators as well.

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Pastew
Inspiring
December 1, 2025

Hi, I have the same problem. Not only in preview mode, also with published game.

Pixel 7a. Android 16.

And it happens not only for my games, here's example. Notice how input is translated way beyond portrait mode screen width.
https://youtube.com/shorts/KnLuH2mMDIk?si=WIfPTKFRj61kf6ut