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TeriValentine
Inspiring
October 17, 2025
Solved

Same logo/style, mixed results: IWP approves some, restricts others

  • October 17, 2025
  • 11 replies
  • 320 views

Hi everyone! 🙂I could really use a hand with something odd I’m seeing—and I’m trying to avoid adding more violations to my account.

What’s happening

I upload my own, non-offensive textures (these include logos as well as styles) and they look fine at first—no flags.

The violations show up only when I enable IWP, and I’m also seeing inconsistencies in overall texture vetting (not just IWP).

I received back-to-back violation notices across multiple items.

I appealed and ~5 minutes later (felt automated), some items with the exact same logo/style were approved, while others stayed restricted—so decisions are inconsistent across identical assets.

Why I’m concerned

I’m pausing new listings because I don’t want to trigger more violations while I troubleshoot.

The mixed decisions—both in IWP review and general texture vetting—make it hard to know what to fix.

What I’ve tried

Double-checked the textures, logos, and style elements against policy.

Compared names, thumbnails, and descriptions between approved vs. restricted items.

Filed a ticket via Meta Creators and used Chat on Monday, but haven’t heard back yet.

What I’m asking for

A human review of the affected items to identify the exact rule being triggered.

Removal of violations that resulted from inconsistent/false-positive flagging, and restoration of my account standing.

Clear guidance to prevent future flags (naming, thumbnail guidelines, description wording, logo placement, etc.).

If there’s a known false-positive pattern in texture vetting or when toggling IWP, suggested workarounds.

Details I can share privately

Item IDs and submission timestamps

Screenshots of approvals vs. restrictions

Original texture, logo, and style files

Creator/World info

Thanks so much for any help! I just want to follow the rules, avoid more violations, and understand what’s actually causing these flags.

Best answer by VirtuallyARealDinosaur

We've identified an issue that could be causing the rejection of your assets.

We're working on resolving it.

11 replies

VirtuallyARealDinosaur
Community Manager
October 17, 2025

Hey! Thanks for the post. I saw a couple of others posting about something similar yesterday and I'm looking into this.

If I can share anything soon I will reply here.

VirtuallyARealDinosaur
Community Manager
October 20, 2025

We've identified an issue that could be causing the rejection of your assets.

We're working on resolving it.

TeriValentine
Inspiring
October 31, 2025

VirtuallyARealDinosaur​  thank you so much for helping me out with this. I did notice today that some of my items were removed from being restricted however, I did see some other items that I created that had the same type of logo that were still restricted.. is it possible to review my account and the items I created to determine whether those are truly restricted or if those were still part of the issue that you mentioned above thank you for your help I really appreciate it

VirtuallyARealDinosaur
Community Manager
October 31, 2025

I can bring this up to my team.

Up and Coming
October 31, 2025

it is all automated and very sad it has hurt the experience in such a negative manner. Not to mention countless other broken things such as our avatars now some of us have remained purple for multiple days in a row or just simply crashing and having to completely restart the headset or even factory restore at times. I pray this all gets fixed soon it really seems like they are doing all this on purpose rn 

 

Up and Coming
October 31, 2025

at times I feel robbed because i have personally invested thousands of dollars into this platform and man oh man am i extremely disappointed right now as are 10s of thousands of others  PLEASE FIX THIS