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Nov 9, 2026 2:37 PM UTC
Question

Urgent: Unable to Recover Meta Acccount Lost Acces to 2FA

Hello, I urgently need help recovering my Meta account.

I no longer have access to my old phone number or authenticator app. I still have access to my registered email address and Google account, as well as my original order number and proof of purchase.

My Quest 2 is broken, so I cannot use it anymore. The support page does not offer me a contact option because Quest 2 support is no longer available.

I only want to recover my existing account and reset 2FA.

Could someone from Meta Support please help me?