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PRABHxSTARK
New Participant
June 28, 2025
Solved

URGENT (UNABLE TO TRAVEL TO BUILD OR PUBLISH WORLD)

I just published my new world Horizon Infinity, and now I can't travel to or build in the world. It says, "Unable to travel: world contains features that aren't yet available to all ages and regions."

 

I have the new AI NPC in the world, but other people can visit the published version.

BenSH
BenSHAnswer
Community Manager
October 8, 2025

Do you have a bit more information about the issue you are having? For AI NPCs you must be in either the USA or Canada as well.

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5 replies

BenSH
BenSH
Community Manager
June 30, 2025

Hi PRABH_x_STARK, checking in to see if you are still having this issue, or if it resolved on its own. I just checked and was able to load the world on web.

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PRABHxSTARKAuthor
New Participant
June 30, 2025

I had to delete the original with the AI NPC, and I published a duplicate without it.

 

But if I publish any world with the new AI NPC (voice only), I get locked out totally, even from the desktop editor.

eshakm2024
eshakm2024
Community Manager
June 30, 2025

Hi PRABH_x_STARK 

I have created a ticket for this to be investigated further 

Please also report this issue via Worlds Desktop Editor . 

1. Click on Main Menu (burger menu icon)

2. Click on 'Report Problem' 

3. Fill out the problem you are encountering complemented with any supporting files.

If you report this way product teams will have more insights on the version of the editor you are using which might help to get resolution faster

PeaceOfWork
PeaceOfWork
New Participant
October 7, 2025

Checking in to see if this issue has found solutions, i just encountered the same issue, it would be nice to have ai bots in published worlds too already. 

BenSH
BenSHAnswer
Community Manager
October 8, 2025

Do you have a bit more information about the issue you are having? For AI NPCs you must be in either the USA or Canada as well.

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