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jackmw94
Inspiring
October 26, 2025
Solved

"Worlds with therapist NPCs cannot be published" - stopping me from publishing world

  • October 26, 2025
  • 6 replies
  • 207 views

I have 3 NPCs in my world, none of which have any AI conversation capabilities.

On the publishing panel, I am seeing a disabled button with the tooltip stating "Worlds with therapist NPCs cannot be published". I am not sure what these are but I am pretty sure my world does not have any.

If anyone has experienced this and knows how to resolve it, I'd greatly appreciate hearing from them! Thanks

Best answer by BenSH

Since this is a lab themed world, do some characters have descriptions in the character builder talking about being a doctor, or other things related to a medical field? Or are the character builder fields blank? I would double check any written references to make sure there isn't anything related to the NPCs that could be "therapist" sounding adjacent.

If you open a support ticket the team can look in closer detail at what might be triggering the issue, to try and unblock you from publishing. 

6 replies

jackmw94
jackmw94Author
Inspiring
October 26, 2025

I've managed to publish once, hitting the publish button repeatedly eventually lead to one instance where I was able to proceed..!

I can't now republish but I hazard a guess that if I spend long enough opening and closing the panel I might be able to again.

BenSH
Community Manager
October 27, 2025

Sometimes this can be trigged based on the name or the description of the NPC. Could you double check those parameters to see if that could be the issue?

If not, could you open a support ticket - https://metahorizoncreators.zendesk.com/hc/en-us so we can take a closer look at this issue?

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jackmw94
jackmw94Author
Inspiring
October 28, 2025

Hi Ben, thanks for the reply. I've attached a screenshot of the tooltip, the NPC names and the NPC settings (same for each NPC). Let me know if this rings any alarm bells naming-wise!

Thanks

 

SeeingBlue
Honored Contributor
October 27, 2025

Hello, Sorry about to hear about this, I will try to help. Are you able to share a screenshot of of the publish window with the tooltip you mentioned?

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jackmw94
jackmw94Author
Inspiring
October 28, 2025

Thanks for the reply, I've posted a few screenshots below Ben's response. Cheers